Contact Us

If you would like to place an order, please fill in the form:

Please state width, colour & collar size. (The easiest way to measure collar size is to measure the length of your existing collar when it’s undone. All collars are made to order and are adjustable so measure to the nearest centimetre to ensure best fit). For decorated sets please copy the description given.

On receipt of your order, we will email an invoice to you containing a link to our Paypal account. Please check the details are correct before paying.

Goods will be dispatched on our receipt of payment confirmation from Paypal subject to stock availability.

If you are dissatisfied with your order, we will accept returns within 30 days in pristine condition and suitably packed for a full refund. Return postage is at your cost unless the goods are faulty. In all cases, please contact us first as we may be able to rectify the problem for you.

Any queries, please contact us at info@painswickpets.co.uk or call 07887 611558.